FAQs

Frequently Asked Questions

We accept all major credit and debit cards (Visa, MasterCard, American Express) in select regions. All payments are securely processed.

Yes! We offer free shipping on orders over $150 USD. For orders below that amount, shipping fees are calculated at checkout based on your location.

Most orders are processed within 5–9 business days. After that, delivery usually takes:

  • USA: 7–14 business days
  • International: 7–21 business days
    You’ll receive a tracking number as soon as your order ships.

Once your order is shipped, we’ll email you a tracking number. You can use it to monitor your shipment status anytime.

Yes, but act fast! You can request changes or cancellations within 24 hours of placing your order by emailing us at [email protected].

We accept returns only for unused, undamaged items in their original packaging within 15 days of delivery.

If your item arrives damaged due to our mistake (e.g., wrong item, printing error, or defective product), we will either:

✅ Ship a replacement at no extra cost

or

✅ Issue a 100% refund — and you won’t need to send the item back.

However, we do not accept returns for:

Used items

Items damaged after delivery

Buyer’s remorse (e.g., changed mind, wrong size ordered)

To start a return or report an issue, just email us at [email protected] with your order number and a photo of the item. We're here to help!

We include a size chart on each product page to help you find the perfect fit. If you're in between sizes, we recommend sizing up for comfort.

You can reach us anytime at [email protected]. We usually reply within 24 hours (often faster!)